Can I change or update my online order?

We work to get your order to you as quickly as possible, so once your order is placed it's not usually possible to make any changes.

If you're able to jump on chat immediately after placing the order and noticing the error then we may be able to assist. Emails and contact forms don't get to us quickly enough to try to make a change, so please jump on chat by clicking the help bubble at the bottom of the page.

We cannot change the items or sizes in your order once it is placed, sorry, but similarly to the above, if you chat to us straight away we can see whether it's possible to cancel the order and re-order the correct sizing/items.


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