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How long does delivery take?

Standard (UPS SurePost)

Orders will leave our warehouse within 1-4 business days, from when they leave our warehouse the following delivery times apply.

  • Standard (UPS SurePost): 3-9 Business Days
  • Rest of the world: 4-14 Business Days

**Please allow 3-5 additional business days for delivery to Alaska or Hawaii.

Next Day (UPS Next Day Air Saver) & Express (UPS Ground) Shipping

Next Day & Express orders placed before 2pm PST will leave our warehouse on the same day. Orders placed after 2pm or on a weekend will leave the next business day.

Once they leave our warehouse the following delivery times apply.

  • Next Day (UPS Next Day Air Saver): 1-2 Business Days
  • Express (UPS Ground): 1-5 Business Days

Shipping to a PO Box is only supported by Standard (UPS SurePost) shipping. Orders with a PO Box address will be returned to our warehouse if Express or Next Day shipping is selected.

**Next Day delivery available to commercial destinations within the 48 contiguous states only.      

**Please allow 3-5 additional business days for delivery to Alaska or Hawaii.

Canada and International orders

Orders will leave our warehouse within 1-4 business days, and will then be delivered in 4-14 business days.

What days do our warehouse team work?

Working days are Monday to Friday, and may be subject to public holidays.

My order hasn't arrived yet, what should I do?

If your order hasn't yet arrived the first step would be to check the tracking details for your order. If this doesn't seem to be moving and its past your expected delivery date please let us know so that we can investigate further.

For full Terms and Conditions, visit our Delivery page.

 

Have more questions?