Perks points and any subsequent vouchers, are added to your account when your order physically leaves the warehouse and is scanned by our delivery partner (if you have shopped in-store, they will be added within a 24-hour period).

Once the points are added, if you are then eligible for a voucher, this will be emailed to you. Please be sure to check your spam/junk folders to make sure they haven't landed in there. You can also view valid vouchers via our smartphone app, or by signing up for a shopping account online.