Frequently asked questions

• How can I track the delivery of my order?

  Once your order has been dispatched from our warehouse, you will receive an email with your tracking number. You will usually get your tracking email within 1-3 business days of placing your order....

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• United States Delivery Information

  Orders containing Personalized product: Standard shipping only on orders containing personalized items. Allow up to 14 business days for orders containing a personalized item. Orders containing bo...

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• Can I change or update my online order?

  We work to get your order to you as quickly as possible, so once your order is placed it's not usually possible to make any changes. If you're able to jump on chat immediately after placing the ord...

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• How can I find a measurement size guide?

  A measurement size guide for women, men, kids, teens and footwear can be found in our sizing guide.  Please note that all sizes on our USA site are all listed in USA sizes.          

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