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Customer Care Centre USA


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Frequently asked questions

  • How can I track the delivery of my order?

    Once your order has been dispatched from our warehouse, you will receive an email with your tracking number. You will usually get your tracking email within 1-3 business days of placing your order....

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  • United States Delivery Information

    Orders containing Personalized products: Standard shipping only on orders containing personalized items. Allow up to 14 business days for orders containing a personalized item. Orders containing b...

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  • Can I change or update my online order?

    We work to get your order to you as quickly as possible, so once your order is placed it's not usually possible to make any changes. If you're able to immediately contact us using either the chat w...

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  • How can I find a measurement size guide?

    There is a link to our size guide on the product page. This can be located just below the different color options, above and to the right of the size options for the current item. Alternatively, yo...

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