Orders & Payments

Online Orders


Customer Account

  • Can I save an item to a wish list?

    If something's caught your eye but you're not ready to buy it now, you can add it to your wishlist, and come back later when you’re ready to shop. Just click on the heart next to the "Add To Bag" b...

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  • How do I unsubscribe from emails?

    You can change your subscription to our emails at any time. Click the ‘Unsubscribe’ or 'Update Profile' links at the bottom of one of our emails.  This will take you to the preference centre where...

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  • I can't log into my account

    *Please note, an online shopping account is different to a Perks membership. If you can't remember your password, just click the Forgotten Password link from the My Account page at the top of the w...

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  • I forgot my password or username!

    Please go to the My Account page and click the 'Forgot My Password' button and we'll email you a link to reset your password. Your username will be your email address.  If your email isn't recogniz...

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  • Do I need an account to place an order?

    No, you do not need to register for a account in order to place an order. You can use the 'Guest Checkout' as a casual user.  If you'd like to keep track of your orders and save your details, you m...

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