Delivery & Tracking
Delivery
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United States Delivery Information
Pick Up In Store - $2.00 (FREE for orders over $30) Delivered from our warehouse to selected stores within 1-5 business days Please note: uncollected orders will be cancelled and refunded after 30...
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International Delivery Information
Canadian Orders - $6.00 FREE for orders over $55 Orders will leave our warehouse in 1-4 business days Delivery within 4-14 business days Please note that we cannot ship to a PO Box. Please use a s...
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What happens if my order is received damaged or incomplete?
Sorry your order hasn't arrived as it should have. Please get in touch using the contact us button below so that we can assist you further. To speed up the process make sure you include: Your orde...
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Entrega
*Envio (Estandar) gratis a cualquier parte de los Estados Unidos cuando gasta mas de $55.00. Gastos de Envio: Estandar (UPS SurePost) 3-9 dias laborales $6.00 Express (UPS Ground) 1-5 dias laboral...
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El procesamiento de su pedido
Envío de Ordenes Expresas 2:00PM (HORA PACIFICO) es nuestro tiempo de corte ordenes con Envio Express. Si somete la order antes de las 2:00pm hora pacifico, su order será procesada y enviada el mis...
Tracking
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How can I track the delivery of my order?
Once your order has been dispatched from our warehouse, you will receive an email with your tracking number. You will usually get your tracking email within five business days of placing your order...
Pick up in store
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Do you offer Pick Up In Store or Store Transfers?
We have recently introduced a Pick Up In Store service in select stores! To check for your nearest store visit: Pick Up In Store Our retail stores are not able to transfer stock to another store, h...
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Where can I collect my Pick Up In Store order?
Pick Up In Store is available in select stores. To check for your nearest store visit: Pick Up In Store
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Pick Up In Store - Parcel Collection
What time can I collect my order from the store?The opening hours are displayed in the checkout when you select a store. To confirm opening hours, you can contact the store directly. How will I kno...