Delivery & Tracking
Tracking
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How can I track the delivery of my order?
Once your order has been dispatched from our warehouse, you will receive an email with your tracking number. You will usually get your tracking email within 1-3 business days of placing your order....
Delivery
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United States Delivery Information
Orders containing Personalized products: Standard shipping only on orders containing personalized items. Allow up to 14 business days for orders containing a personalized item. Orders containing b...
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International Delivery Information
Canadian Orders - $7.00 FREE for orders over $60 Orders will leave our warehouse in 1-4 business days Delivery within 4-14 business days Please note that we cannot ship to a PO Box. Please use a s...
Pick up in store
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Do you offer Store to Store Transfers?
Our retail stores are not able to transfer stock to another store, however, may be able to assist with ordering products from our warehouse via our Store to Door service. If you are looking for a ...
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Where can I collect my Pick Up In Store order?
Pick Up In Store is available in select stores. You can find which stores near you offer Pick Up In Store during checkout or on any product information page.
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Pick Up In Store - FAQ
What time can I collect my order from the store?The opening hours are displayed in the checkout when you select a store. To confirm opening hours, you can contact the store directly. How will I kno...