Product & Store

Product Inquiries

Retail Store Inquiries


  • Where can I buy a gift card?

    You can buy a gift card at any Cotton On Group store. Gift cards can be used in any Cotton On Group store in the country of purchase.  Can I buy or use a gift card online? Sorry, gift cards can't c...

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  • How do I find out my gift card balance?

    Forgotten your gift card balance? Don't worry, it happens to the best of us! Just send us a message using the 'Contact Us' link below, and let us know the number on the back of your gift card so we...

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  • Can I use a gift card to purchase items online?

    Yes, gift cards with a pin number purchased in USA from Cotton On Group stores are now valid for use online and in store.  Please note: cards purchased via a third party are not valid for online us...

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