Perks & Promotions
How do I enter my promo/coupon code?
Promo codes can be entered via the my bag page by selecting "Apply a promo code" and entering the code provided. Please note that promo codes are case sensitive. Code not applying? See My coupon...
My coupon / promotional code doesn't work
Having trouble with a promo code? If your promo code won’t apply or you get an error message, check whether the following applies to you: You’ve already used the code. Our promo codes can only b...
How do I unsubscribe?
You can click the ‘unsubscribe’ link at the bottom of any emails you receive. You can also contact our customer service team to ask to be removed from the program by choosing the send us an email ...
What is Cotton On & Co. Perks?
Cotton On & Co. Perks is a free rewards program designed to allow us to thank you for your loyalty and reward you for shopping across our five brands. Perks members receive a $5 voucher for eve...
What do I need to sign up?
You can sign up to Cotton On & Co. Perks online here, or head in to store. You will need to provide: Your first name and last name A personal email address We also ask for your date of birth, the...
Do I have to provide an email address?
Yes, your account is linked to your email address, so you cannot be a Cotton On & Co. Perks member without one. We recommend signing up with a personal email address that's not likely to change. If...
Can I opt out or cancel my Perks membership?
You wouldn't want to opt out of Cotton On & Co. Perks emails, as they keep you up to date on your exclusive offers, events and most importantly, your rewards! You can, however, manage which brands ...
Where do I get a Cotton On & Co. Perks card?
Pick one up in store from any of our brands. Simply ask one of our team members for assistance. Find your nearest store here.