Online purchases can be returned in-store or online provided they meet our returns policy. Purchases made in-store need to be returned in-store, see in-store returns.
Returns Process
- Head to Easy Exchanges & Returns and select "Click here to create a UPS Returns Label".
- Provide your details and we'll contact you by email with further details.
Important Information
- We are unable to offer an exchange via our online store, if you are after an exchange we recommend heading into store to make your return. If you can’t get to a store but you really want another item, we recommend you place a second order to make sure you don’t miss out and send back the original item via the post which will be refunded when received
- Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.
- Free online returns are available for USA domestic orders only.
- Your personal information will be used according to our Privacy Policy to process your refund or return.