You can return your Afterpay purchase in store for an exchange, or via post for a refund. Just make sure your return meets our Returns Policy, then follow the steps below.
To return your purchase f...
Supre & Factorie Returns
Supré and Factorie purchases can be returned to our warehouse for a refund only provided that they meet our Returns Policy.
Head to Submit a Request and choose the Returns and Exch...
In Store Returns
Online & store purchases can be returned in store provided they meet our change of mind or faulty returns policy.
Take your item(s) to a Cotton On Group store in the country of pur...
Online purchases can be returned in store or online provided they meet our returns policy. Purchases made in store need to be returned in store, see in store returns.
Head to Submi...