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  • Afterpay Returns

    You can return your Afterpay purchase in store for an exchange, or via post for a refund. Just make sure your return meets our Returns Policy, then follow the steps below. To return your purchase f...

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  • Supre & Factorie Returns

    Supré and Factorie purchases can be returned to our warehouse for a refund only provided that they meet our Returns Policy. Returns Process Head to Submit a Request and choose the Returns and Exch...

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  • In Store Returns

    Online & store purchases can be returned in-store provided they meet our change of mind or faulty returns policy. RETURNS PROCESS Take your item(s) to a Cotton On Group store in the country of pur...

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  • Online Returns

    Online purchases can be returned in-store or online provided they meet our returns policy. Purchases made in-store need to be returned in-store, see in store returns. Returns Process Head to Submi...

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