Supré and Factorie purchases can be returned to our warehouse for a refund only provided that they meet our Returns Policy.
Returns Process
- Head to Submit a Request and choose the Returns and Exchanges form.
- Provide your details and we'll contact you by email with everything you need to return your order for a refund.
Important Information
- Supré & Factorie purchases cannot be returned in store.
- Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.
- Your personal information will be used according to our Privacy Policy to process your refund or return.