We may be able to answer your query with one of our Help Centre articles. We've listed the most commonly asked questions below!
If you can't find the answer to your query, you can contact our customer service team 24/7 by clicking the red chat/help icon on the bottom right side of your screen.
Alternatively, you can call us on (844) 319-5970 between 9am and 6pm PST.
Delivery & Tracking
Information on delivery times, fees and "Ship to Store".
Ordering & Accounts
Information on updating your order, payment options, online accounts and email subscriptions.
Returns policy information and how to make your return.
Product & Store
Information regarding our stores and products, including our size guides, where to find further product details, Store to Door & how to get in touch with a store.
Perks & Promos
Information on using a promo code to place your order, Cotton On & Co. Perks and gift cards.
Contact Us & General Info
Information on our Foundation, ethics, contacting our recruitment or marketing teams.